Terms of Service
Effective: 06.04.2025 | Last Updated: 06.04.20251. Acceptance of Terms
By accessing, registering for, or using any services, features, or functionalities provided by CTRLSOFT (the "Service"), you ("User" or "you") irrevocably agree to be legally bound by these Terms of Service in their entirety. This agreement constitutes a legally enforceable contract between you and CTRLSOFT, governing your use of our remote PC management platform, including but not limited to device monitoring, file management, and network oversight tools.
Your affirmative actions—including but not limited to account creation, service subscription, or utilization of the web interface—serve as explicit acceptance of:
These Terms of Service
Our Privacy Policy governing data collection and usage
Our Refund Policy outlining financial obligations
All applicable local, national, and international laws and regulations
If you are accessing the Service on behalf of an organization, you warrant that you possess full legal authority to bind said organization to these terms. Minors under 18 years old are expressly prohibited from independent use and may only access the Service under direct supervision of a parent or legal guardian who accepts full responsibility for compliance.
By submitting payment through Paddle.com ('Payment Processor'), you: (i) authorize Paddle to charge your selected payment method; (ii) agree to Paddle’s Terms of Service and Privacy Policy; (iii) acknowledge CTRLSOFT does not store payment credentials or modify Paddle’s terms;
2. Service Description
CTRLSOFT provides real-time PC management solutions including:
- Device performance monitoring
- Remote file management
- Network configuration oversight
3. Subscription Plans
Plan | Price | Devices | Support |
---|---|---|---|
Junior | $20/year | 5 | Standard |
Middle | $50/year | 20 | Priority |
Senior | $100/year | 50 | 24/7 |
Privacy Policy
Effective: 06.04.2025 | Last Updated: 06.04.20251. Data Collection
We collect minimal operational data:
Data Type | Purpose | Retention |
---|---|---|
Account Information | Service delivery | Until deletion |
Device Metrics | Real-time monitoring | Not stored |
2. Security Measures
Encryption
All data transfers protected with TLS 1.3+ encryption
Access Controls
Strict role-based access with 2FA enforcement
Refund Policy
Effective: 06.04.2025 | Last Updated: 06.04.20251. Eligibility Criteria
Valid Refund Reasons
- Service unavailable >24 hours
- Undelivered core features
- Duplicate charges
Non-Refundable
- Partial month usage
- Feature misunderstanding
- Terms violations
2. Refund Process
Submit Request
File refund request within 7 days via Support Portal
Verification
Our team reviews within 48 business hours
Processing
Refund issued within 7-10 business days